Литература.

Barton, L. (1993) Crisis in Organizations: Managing and Communicating in the Heat of Chaos, Cincinatti, OH: South Western Publishing.

Berge, D.

Bernstein, D. (1986) Company Image and Reality, London: Cassell.

Black, S. (1993) The Essentials of Public Relations, London: Kogan Page.

Bradford Council (1986) Out of the Valley: Bradford MDC's response to the Bradford City Fire Disaster 1985-86, Bradford: Policy Unit.

Caywood, C-(1997) The Handbook of Strategic Public Relations and Integrated Communications, New York: McGraw-Hill.

Corley. P. (1994) «Letter to the Editor», Guardian 20 April.

Deppa, J. (1993) The Media and Disasters: Pan Am 103, London: David Fulton.

Ewing, R. (1997) «Issues Management: Managing Trends through the Issues Life Cycle», in Caywood, C, The Handbook of Strategic Public Relations and Integrated Communications, New York: McGraw-Hill.

Ferguson, С (1999) «Television News», in Harrison, S. (ed.). Disasters and the Media: Managing Crisis Communications, Basingstoke: Macmillan.

Granatt, M. (1999) 'A Central Government Perspective', in Harrison, S. (ed.) op. cit.

Granatt, M. and Dowle, D. (1993) 'Managing the Media Needs at Major Incidents', Met-ropolitan Police Journal (issue unknown) 23-7.

Harrison, S. (ed.) (1999) Disasters and the Media: Managing Crisis Communications, Basingstoke: Macmillan.

Hendrix, J. (1998) Public Relations Cases, 4th edn., Belmont, CA: Wadsworth.

Irvine, R. (1987) When You Are the Headline: Managing a Major News Story, Homewood, IL: Dow Jones Irwin.

Jerkins, F. (1988) Public Relations Techniques, Oxford: Butterworth-Heinemarm.

Kitchen, P. (ed.) (1997) Public Relations Principles and Practice, London: International Thomson Business Press.

Marley, P. (1999) 'A Tale of Two Cities: Liverpool", in Harrison, S. (ed.), op. cit.

McDonald, J. (1990) 'Accidents do happen: an emergency response plan for Unocal", in Moss, D. (ed.). Public Relations in Practice — A Casebook, London: Routledge.

Mitroff, I. and Pauchant, T. (1990) We're So Big and Powerful Nothing Bad Can Happen to Us, New York: Carol.

Newsom, D., Scott, A. and Turk, J. (1993) This is PR: the Realities of Public Relations, 5th edn.. New York: Wadsworth.

Pinsdorf, M. (1987) Communicating When Your Company is Under Siege, Lexington, MA: Lexington Books.

PR Week (1999d) 'Campaigns' 30 April.

Saffir, L. (1993) Power Public Relations. Lincolnwood, IL: NTC Business Boob. Seitel, F, (1995) The Practice of Public Relations, 6th edn., Englewood Cliffs, NJ: Prentice Hall.

Toft, B. and Reynolds, S. (1994) Learning From Disasters: A Management Approach, Oxford: Butterworth Heinemann.